Saturday 4 July 2015

A Community Led Approach Towards Secure Future - Kandoli Water Supply Scheme

Abstract 

Kandoli is a peri urban village scattered in different 11 habitations and is situated 20 kilometers away from the city of Dehradun in the Sahaspur block. The village has about 348 households. The primary occupation of the local population is agriculture, with various personnel in defence forces & Govt Sector. Prior to the selection of the village under Uttarakhand Rural Water Supply and Sanitation Project (URWSSP), the primary source of water was the nearby canal, where the quality of water was questionable. All the 11 habitations were categorized as partially covered (PC) as per Government of India criteria. The ground realities also revealed the drinking water crisis in all habitations. The local population was suffering from health related problems especially in the rainy season. The quantity of water supply was limited too, which led to hardships for the women thus increasing their drudgery. On the basis of a request from the community, for inclusion in the World Bank assisted URWSSP, the village was selected under Batch-1 of the project in the year 2006-07. The local rural community showed demand responsiveness with willingness to share towards construction of water supply capital cost and 100% of the O&M cost. The water supply scheme was completed by the User Water and Sanitation Sub Committee (UWSSC) in the year 2009-10. Since then the UWSSC has been operating and maintaining the water supply scheme successfully from self-generated revenue without any support – technical, financial, institutional etc. from the state government. There is a sound financial management system in place. The UWSSC has been controlling a cost recovery system in an efficient way for the more than 3 years with the active involvement of the Gram Panchayat and regular capacity building of UWSSC by DPMU. Kandoli was awarded Nirmal Gram Puraskar in 2009. The local population pride themselves of living in a clean and self sufficient environment.

Village profile of Kandoli village

 Habitations covered:
(i) Kandoli Upper (PC), (ii) Kandoli Lower (PC),
(iii) Bishanpur (PC), (iv) Bahal (PC),
(v) Kanswali (PC), (vi) Baisakwali,
(vii) Palawali (PC), (viii) Shergujar Basti (PC),
(ix) Dhankowali (PC), (x) Bhadrakali
& (xi) Gusain Gaon (PC)

DESCRIPTION OF THE WATER SUPPLY SCHEME

PRE PROJECT STATUS

The village Kandoli was a part of the Multi-Village scheme named Bidholi piped water supply scheme (PWS) which was constructed in the year 1960. The village being situated at the tail end of PWS and widely scattered over an area of 8 sq. km., there was an acute shortage of drinking water in the village. The water availability in the village varied between 15 to 25 lpcd.  The residents of the village were dependent on traditional water sources for their drinking water needs. The local population had to travel 1 to 3 Km. and spend 4 to 6 hours daily for fulfilment of their drinking water needs. These compelling factors contributed to the realization of doing things differently – paradigm shift from supply driven approach to demand driven approach. The village was selected in the first Batch of World Bank assisted URWSSP.

Details of UWSSC

Name of UWSSC
:
Kandoli
Name of Chairman
:
Sh. Megh Singh
Name of Treasurer
:
Smt Pramila Bhandari
Total member of UWSSC
:
13
Women member of UWSSC
:
7
Member of SC/ST
:
6
Contact No. of Chairman UWSSC
:
9412918548
Contact No. of the Village Maintenance Worker
:
9412918549
PROCESSES FOLLOWED

Participatory Rural Appraisal (PRA) process was used to help rural communities to organize their knowledge, identify and prioritize local development needs, and develop along term action plans. The advantage of PRA included: (i) full participation of communities right from the start; (ii) plans reflect a field reality; (iii) establishment of good working relationships and (iv) communication lines between authorities and the community. Following the confirmation of the village community to participate in the project, the project cycle was followed to go through the cycle of detailed planning, implementation and O&M. Each scheme cycle included four phases, including pre-planning (01 month), planning (6 months), implementation (06-18 months) and operation and maintenance (04 months). The duration of implementation phase depended on the scheme size and technology type. During pre-planning selection of the support organization and collection of base line data were done. In the planning phase mobilization of the community, formation of User Water and Sanitation Sub Committee (UWSSC), collection of the community contribution and preparation of detailed project report (DPR) were done. During implementation phase the village community in association with User Water and Sanitation Sub Committee (UWSSC and NGO executed the water supply scheme. During implementation all the funds were handled by the UWSSC and NGO including purchase of materials. The NGO was responsible for capacity building of the community during all the phases of the scheme cycle.

PROBLEMS ENCOUNTERED

The major challenge before the project implementing agency was to take into confidence various stake holders especially communities. The limiting factors for the participation of the community included : (i) Poor credibility: (ii) lack of self confidence; (iii) resistance to change; (iv) fear of the financial consequence which a new project would bring; (v) lack of experience in dealing with institutions; and (iv) weak capacity of problem solving and planning methodologies. The project authorities had poor perception of community problems and lack of knowledge- how to integrate the social aspects with the technical aspects.

SALIENT FEATURES OF THE WATER SUPPLY SCHEME

During Planning phase various technical options such as gravity, tube-well pumping, surface water pumping, rain water harvesting tanks, reorganization of existing water supply schemes were deliberated in the community wide meetings. Finally, the community agreed for gravity type water supply scheme from ‘GUCHKA GADHERA”. Incidentally Guchka Gadhera was located in one of the habitations therefore it was technically and economically feasible to develop as a water source for the proposed water supply scheme.

Details of Water Supply
Source Work
:
Uttaranchal Well-1 No
Storage Work
:
CWR 80 KL.
Supply Main/Raising main
:
7814 mtr.
Distribution main
:
21500 mtr.
Stand Post
:
5
Private Connection
:
228  Nos. till date
Upto Scheme Completion

89 Nos.
After  Scheme Completion up to March,, 2013

139 Nos.
Cost of water supply scheme
:
R 9241312.00
Cost of CAP/ANR works
:
R 58319.00
Total
:
R 9299631.00
Community Contribution in cash
:
R 80250.00
Community Contribution in labour
:
-
Govt Contribution
:
R 9219381.00


























EVIDENCE OF PERFORMANCE

At present Operation and Maintenance of water supply scheme of the Gram Kandoli is being done by the UWSSC. For the successful operation and maintenance of the schemes UWSSCs of the village Kandoli local population and beneficiaries are contributing R 40 per month in the UWSSC operation and maintenance account, R 711247 (Seven Lakh Eleven Thousand Two Hundred Forty Seven) has been deposited so far. The UWSSC of Kandoli regularly call the meeting in which committee put up their income and expenditure before the local population which reflect the full transparency in operation of the scheme. Times to time meetings are also organized by the DIA Officials to provide support/guidance to the Gram Panchayat for smooth operation of scheme. Every family and beneficiary of the village is fully following rules/regulation made by UWSSC. The active participation and contribution of women as a UWSSC member and in a community meeting is highly appreciable. This type of water supply scheme is model for other Gram Panchayat. Feeling of transparency is attached with the community participation among the people of the gram Panchayat.  
Box-3 O&M Summary
Period
Opening Details
Collection Details
Expenditure Details
Closing Details
Head
Rs.
Head
Rs.
Head
Rs.
Head
Rs.
From 02/07/20110 (Exit Date) to (23/05/2011)
Bank
65000.00
Water Tariff
368896.00
CT Salary
100000.00
Bank
159993.00
Cash
0.00
Bank Interest
9222.00
Chlorinator
2500.00
Cash
0.00


Other
0.00
Repairing
12625.00






From exit to till date
168000.00


Total
65000.00
Total
378118.00
Total
283125.00
Total
159993.00
May, 2011 to March, 2012
Bank
159993.00
Water Tariff
101900.00
CT Salary
40000.00
Bank
125229.00
Cash
0.00
Bank Interest
5236.00
Chlorinator
0.00
Cash
4436.00


Other
0.00
Repairing
97464.00






Others



Total
159993.00
Total
107136.00
Total
137464.00
Total
129665.00
April, 2012 to March, 2013
Bank
129665.00
Water Tariff
154740.00
CT Salary
60000.00
Bank
148719.00
Cash
0.00
Bank Interest
6253.00
Chlorinator
0.00
Cash
0.00


Other
0.00
Repairing
81939.00






Others
420589.00


Total
129665.00
Total
160993.00
Total
141939.00
Total
148719.00
Total
Bank
65000.00
Water Tariff
625536.00
CT Salary  
200000
Bank
148719.00
Cash
0.00
Bank Interest
20711.00
Chlorinator
2500.00
Cash
0.00


Other
0.00
Repairing
192028






Others
168000


Total
65000.00
Total
646247.00
Total
562528.00
Total
148719.00








Visit of Kandoli Water Supply scheme by Country Director Mr. Onno Ruhl, World Bank

FACTORS OF SUCCESS
  • The main strength of this project village had been transparency right from the Pre-feasibility stage to O&M stage transparency in dealings and dissemination of maximum information through all modes and mediums.
  • The continuous acute shortage of water in the village during pre project compelled the elders of the village to think differently for reliable and adequate quantity of potable water especially during summer season. In other words, there was an effective demand and need for potable water implying the fulfillment of eligibility criteria under community driven approach.
  • Non Governmental Organization (NGO) was involved as a link between the beneficiary community and the implementing agency. Acting as a catalyst in the process, the NGO assisted in motivating and mobilizing the community. The capacity building of the community towards their envisaged roles and responsibilities in the planning, execution and management of the water supply scheme was taken up in a big way by the NGO.
  • Information Education & Communication (IEC) activities, mainly to promote the ownership and decentralization agenda were carried out by the project authorities on a massive scale  through workshops, cross visits, competitions, electronic and print media.
  • The community was involved in all phases of the project – Pre Planning, Planning, Implementation and Operation and Maintenance.
  • A menu of technical options was presented before the community by the project authorities for their choice suiting their affordability and convenience of operation and maintenance.
  • Partial capital cost sharing (either in cash or kind including labor or both) and 100% responsibility of O & M by the community have developed a sense of belongingness and ownership among the community leading to sustainable delivery of water supply and sanitation service.
  • An innovative measure – ‘Insurance Coverage’ of water supply scheme assets after construction phase initially for a period of 3 years from the date of commissioning has largely contributed for O & M of the scheme without further government intervention.
SUSTAINABILITY OF THE SCHEME

·   The provision of water supply and sanitation service in this village is sustainable because all the conventional notions of sustainability of the water sector are being focused namely (i) it functions and is being used; (ii) it is able to deliver an appropriate level of benefits (quality, quantity, convenience, comfort, continuity, affordability, efficiency, equity, reliability, health); (iii) Its management is institutionalized; and  (iv) Most importantly, its operation, maintenance, administrative and replacement costs are covered at local level through user fees.

·   There is ample evidence to suggest that the water supply scheme of this village will remain sustainable for years to come. The evidence include (i) timely revision of tariff to keep pace with increasing O & M expenditure; (ii) minimal operating costs; (iii) surplus revenue generation after meeting yearly expenses in all years of operation; (iv) regular preventive maintenance activities including water quality monitoring; and (v) established management capacity of the UWSSC to sustain adequate services to keep pace with rates of population growth.

REPLICABILITY OF THE SCHEME

The project is replicable in all other situations of the country provided the essential pre requisites of demand driven approach are adhered to. These include (i) effective demand from the community for the water supply service; (ii) positive response of the facilitating agency; (iii) linking technology choice with O & M aspects; (iv) participation of the community in all phases of the project; (v) gender balance; (vi) adequate dissemination of policies at the village level; (vii) empowering community as well as NGOs by extensive capacity building; and (viii) identification of agency for providing technical assistance in case of major repairs and emergencies during post implementation period.

LESSONS LEARNED
  •  The involvement of the community and empowering them as decision maker, improved training, a focus on operation and maintenance issues early on during the project cycle, and the use of appropriate technology all have contributed to successful O & M for such a long period of 13 years.
  •   It has been proved that the community show tremendous interest and enthusiasm in shouldering responsibilities, including procurement and financial management activities, when properly empowered.
  •   The success story of this village demonstrates that the alternative delivery system – community management vis a vis the present top down government system is not only desirable but also feasible in the rural water supply and sanitation sector especially in case of single village gravity based water supply schemes.
  •   The case study of this village also reveals that the partnership between village community, NGO and the Government, where the Government takes the role of facilitation and co financing, can work successfully. 
  •   The prime reason for sustainable O & M in this particular village is that there is an effective demand from the community for the water supply service and the community was properly trained to efficiently and effectively handle dispute resolutions, material procurement, financial transactions and record/ book keeping in a satisfactory manner,
  •   The demand by, and the participation of the community are key elements that influence the community’s willingness to assume financial responsibility for the system
  •   Appropriate technology selection is a key factor in sustainable cost recovery. Communities should be aware of the financial implications of choosing particular technology. 
  •   Experience has shown that a good plan is based on a participatory assessment of the situation, which reflects the realities in the field and can be a way of involving communities, right from the start, in their future responsibilities.
  •   Spare parts provision (cost, accessibility) should be one of the deciding factors in technology especially in remote rural areas.
  •   Technical skills for operation and repairs should be available in the community or with in reach of the community to provide uninterrupted water supply to the users.
                Special Thanks : Mr. V.K Sinha 

               Author: Alok Semwal; M&E Specialist 
                           and  DPMU, Dehradun Team


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